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Tangerine Salon & Day SPA Lounge

5  Reviews

(856) 347-2070
3101 Black Horse Pike
Sicklerville, NJ 08081
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(856) 347-2070

Recommended Reviews

Average Rating (5)

momreviewsforyou

I have never, in my life, experienced a worse level of customer service. Tangerine Salon and Day Spa in Sicklerville, NJ is the worst spa experience I have ever had. For my birthday this year my husband scheduled a spa day with Tangerine. After finding an affordable special advertised online and reading a few reviews he called to speak with an employee to schedule an appointment for the "rest & relaxation" package. The employee who answered the phone had not heard of the "rest & relaxation" package listed online but would book the appointment. A manager called later the next day to confirm the booking. The "package" consisted of a full body massage, a facial, complementary spa lunch, a scalp massage, a shampoo and a blowout. An excellent deal at $150. OR SO WE THOUGHT! Upon arriving at the spa I was asked to fill out paperwork whilst tolerating the noxious fumes emanating from the salon area. There a woman was receiving a blowout after what smelled like a full blown quadruple process. Nonetheless, I was willing to let that go. It was my birthday after all and for once we found a babysitter willing to watch our three kids. I was bound and determined to enjoy myself. To start, I'll admit, my massage was pretty good. I've had better but I've been to some of the best spas in the world and this nice young woman had only recently graduated from massage school. Additionally, she had just started working at Tangerine the week prior. I managed my expectations. That being said, she was lovely and clearly had learned a few important lessons before graduation. One being, she didn't force the conversation yet she didn't ignore me either; instead letting me control the ebb and flow of things. (I don't know about you but in addition to basic skills and knowledge of the body I find 'knowing when to shut up' to be the most essential tool of the trade) After my massage, I moved to the room next door for my facial. This was decent as well. Honestly, I was a little disappointed by the lack of information I was given about the products being used and why she had chosen to use them (I inquired after each application) but again I was willing to let this kind of thing go. After all, she too had only started working there recently! Well, that's odd. Has anyone been here for more then a week? I know the college girl behind the counter when we first arrived was new as well, she informed us of that after she asked "what trimester I was" after misreading my paperwork. (I had clearly written I had a baby 3 months ago) As the mask dried on my face my husband popped his head in to the room to ask what I wanted for lunch. He had seen a menu in the hall advertising the "R & R" special's meal choices. I mentioned I thought it was odd that HE was asking me and not one of the employees, but oh well, he'd let them know what i wanted. I let the lady performing my facial know just how hungry I was and she said, "Well, you will be done here in a minute and then you can go get yourself something to eat." Wait a minute... Once I was dressed and had rejoined my husband in the hallway I noticed that the three new employees were huddled in the corner whispering and gesturing. They ushered us to the front of the salon and made us sit for ten minutes before actually taking my order for lunch. I listened as the young woman behind the desk called and placed my order with the restaurant across the street. Then, the person who performed my massage left to go pick up the food. I found it a little odd that she said, "nice meeting you and happy birthday." Was she not coming back with my food? Hmmm. Just then the phone rang. The owner wanted to speak with my husband. I watched his bewildered face as she rattled off the reasons why we could not be given the package we had signed up for...1) There had been a miscommunication;

momreviewsforyou

I have never, in my life, experienced a worse level of customer service. Tangerine Salon and Day Spa in Sicklerville, NJ is the worst spa experience I have ever had. For my birthday this year my husband scheduled a spa day with Tangerine. After finding an affordable special advertised online and reading a few reviews he called to speak with an employee to schedule an appointment for the "rest & relaxation" package. The employee who answered the phone had not heard of the "rest & relaxation" package listed online but would book the appointment. A manager called later the next day to confirm the booking. The "package" consisted of a full body massage, a facial, complementary spa lunch, a scalp massage, a shampoo and a blowout. An excellent deal at $150. OR SO WE THOUGHT! Upon arriving at the spa I was asked to fill out paperwork whilst tolerating the noxious fumes emanating from the salon area. There a woman was receiving a blowout after what smelled like a full blown quadruple process. Nonetheless, I was willing to let that go. It was my birthday after all and for once we found a babysitter willing to watch our three kids. I was bound and determined to enjoy myself. To start, I'll admit, my massage was pretty good. I've had better but I've been to some of the best spas in the world and this nice young woman had only recently graduated from massage school. Additionally, she had just started working at Tangerine the week prior. I managed my expectations. That being said, she was lovely and clearly had learned a few important lessons before graduation. One being, she didn't force the conversation yet she didn't ignore me either; instead letting me control the ebb and flow of things. (I don't know about you but in addition to basic skills and knowledge of the body I find 'knowing when to shut up' to be the most essential tool of the trade) After my massage, I moved to the room next door for my facial. This was decent as well. Honestly, I was a little disappointed by the lack of information I was given about the products being used and why she had chosen to use them (I inquired after each application) but again I was willing to let this kind of thing go. After all, she too had only started working there recently! Well, that's odd. Has anyone been here for more then a week? I know the college girl behind the counter when we first arrived was new as well, she informed us of that after she asked "what trimester I was" after misreading my paperwork. (I had clearly written I had a baby 3 months ago) As the mask dried on my face my husband popped his head in to the room to ask what I wanted for lunch. He had seen a menu in the hall advertising the "R & R" special's meal choices. I mentioned I thought it was odd that HE was asking me and not one of the employees, but oh well, he'd let them know what i wanted. I let the lady performing my facial know just how hungry I was and she said, "Well, you will be done here in a minute and then you can go get yourself something to eat." Wait a minute... Once I was dressed and had rejoined my husband in the hallway I noticed that the three new employees were huddled in the corner whispering and gesturing. They ushered us to the front of the salon and made us sit for ten minutes before actually taking my order for lunch. I listened as the young woman behind the desk called and placed my order with the restaurant across the street. Then, the person who performed my massage left to go pick up the food. I found it a little odd that she said, "nice meeting you and happy birthday." Was she not coming back with my food? Hmmm. Just then the phone rang. The owner wanted to speak with my husband. I watched his bewildered face as she rattled off the reasons why we could not be given the package we had signed up for...1) There had been a miscommunication;

momreviewsforyou

I have never, in my life, experienced a worse level of customer service. Tangerine Salon and Day Spa in Sicklerville, NJ is the worst spa experience I have ever had. For my birthday this year my husband scheduled a spa day with Tangerine. After finding an affordable special advertised online and reading a few reviews he called to speak with an employee to schedule an appointment for the "rest & relaxation" package. The employee who answered the phone had not heard of the "rest & relaxation" package listed online but would book the appointment. A manager called later the next day to confirm the booking. The "package" consisted of a full body massage, a facial, complementary spa lunch, a scalp massage, a shampoo and a blowout. An excellent deal at $150. OR SO WE THOUGHT! Upon arriving at the spa I was asked to fill out paperwork whilst tolerating the noxious fumes emanating from the salon area. There a woman was receiving a blowout after what smelled like a full blown quadruple process. Nonetheless, I was willing to let that go. It was my birthday after all and for once we found a babysitter willing to watch our three kids. I was bound and determined to enjoy myself. To start, I'll admit, my massage was pretty good. I've had better but I've been to some of the best spas in the world and this nice young woman had only recently graduated from massage school. Additionally, she had just started working at Tangerine the week prior. I managed my expectations. That being said, she was lovely and clearly had learned a few important lessons before graduation. One being, she didn't force the conversation yet she didn't ignore me either; instead letting me control the ebb and flow of things. (I don't know about you but in addition to basic skills and knowledge of the body I find 'knowing when to shut up' to be the most essential tool of the trade) After my massage, I moved to the room next door for my facial. This was decent as well. Honestly, I was a little disappointed by the lack of information I was given about the products being used and why she had chosen to use them (I inquired after each application) but again I was willing to let this kind of thing go. After all, she too had only started working there recently! Well, that's odd. Has anyone been here for more then a week? I know the college girl behind the counter when we first arrived was new as well, she informed us of that after she asked "what trimester I was" after misreading my paperwork. (I had clearly written I had a baby 3 months ago) As the mask dried on my face my husband popped his head in to the room to ask what I wanted for lunch. He had seen a menu in the hall advertising the "R & R" special's meal choices. I mentioned I thought it was odd that HE was asking me and not one of the employees, but oh well, he'd let them know what i wanted. I let the lady performing my facial know just how hungry I was and she said, "Well, you will be done here in a minute and then you can go get yourself something to eat." Wait a minute... Once I was dressed and had rejoined my husband in the hallway I noticed that the three new employees were huddled in the corner whispering and gesturing. They ushered us to the front of the salon and made us sit for ten minutes before actually taking my order for lunch. I listened as the young woman behind the desk called and placed my order with the restaurant across the street. Then, the person who performed my massage left to go pick up the food. I found it a little odd that she said, "nice meeting you and happy birthday." Was she not coming back with my food? Hmmm. Just then the phone rang. The owner wanted to speak with my husband. I watched his bewildered face as she rattled off the reasons why we could not be given the package we had signed up for...1) There had been a miscommunication;

momreviewsforyou

I have never, in my life, experienced a worse level of customer service. Tangerine Salon and Day Spa in Sicklerville, NJ is the worst spa experience I have ever had. For my birthday this year my husband scheduled a spa day with Tangerine. After finding an affordable special advertised online and reading a few reviews he called to speak with an employee to schedule an appointment for the "rest & relaxation" package. The employee who answered the phone had not heard of the "rest & relaxation" package listed online but would book the appointment. A manager called later the next day to confirm the booking. The "package" consisted of a full body massage, a facial, complementary spa lunch, a scalp massage, a shampoo and a blowout. An excellent deal at $150. OR SO WE THOUGHT! Upon arriving at the spa I was asked to fill out paperwork whilst tolerating the noxious fumes emanating from the salon area. There a woman was receiving a blowout after what smelled like a full blown quadruple process. Nonetheless, I was willing to let that go. It was my birthday after all and for once we found a babysitter willing to watch our three kids. I was bound and determined to enjoy myself. To start, I'll admit, my massage was pretty good. I've had better but I've been to some of the best spas in the world and this nice young woman had only recently graduated from massage school. Additionally, she had just started working at Tangerine the week prior. I managed my expectations. That being said, she was lovely and clearly had learned a few important lessons before graduation. One being, she didn't force the conversation yet she didn't ignore me either; instead letting me control the ebb and flow of things. (I don't know about you but in addition to basic skills and knowledge of the body I find 'knowing when to shut up' to be the most essential tool of the trade) After my massage, I moved to the room next door for my facial. This was decent as well. Honestly, I was a little disappointed by the lack of information I was given about the products being used and why she had chosen to use them (I inquired after each application) but again I was willing to let this kind of thing go. After all, she too had only started working there recently! Well, that's odd. Has anyone been here for more then a week? I know the college girl behind the counter when we first arrived was new as well, she informed us of that after she asked "what trimester I was" after misreading my paperwork. (I had clearly written I had a baby 3 months ago) As the mask dried on my face my husband popped his head in to the room to ask what I wanted for lunch. He had seen a menu in the hall advertising the "R & R" special's meal choices. I mentioned I thought it was odd that HE was asking me and not one of the employees, but oh well, he'd let them know what i wanted. I let the lady performing my facial know just how hungry I was and she said, "Well, you will be done here in a minute and then you can go get yourself something to eat." Wait a minute... Once I was dressed and had rejoined my husband in the hallway I noticed that the three new employees were huddled in the corner whispering and gesturing. They ushered us to the front of the salon and made us sit for ten minutes before actually taking my order for lunch. I listened as the young woman behind the desk called and placed my order with the restaurant across the street. Then, the person who performed my massage left to go pick up the food. I found it a little odd that she said, "nice meeting you and happy birthday." Was she not coming back with my food? Hmmm. Just then the phone rang. The owner wanted to speak with my husband. I watched his bewildered face as she rattled off the reasons why we could not be given the package we had signed up for...1) There had been a miscommunication;

momreviewsforyou

I have never, in my life, experienced a worse level of customer service. Tangerine Salon and Day Spa in Sicklerville, NJ is the worst spa experience I have ever had. For my birthday this year my husband scheduled a spa day with Tangerine. After finding an affordable special advertised online and reading a few reviews he called to speak with an employee to schedule an appointment for the "rest & relaxation" package. The employee who answered the phone had not heard of the "rest & relaxation" package listed online but would book the appointment. A manager called later the next day to confirm the booking. The "package" consisted of a full body massage, a facial, complementary spa lunch, a scalp massage, a shampoo and a blowout. An excellent deal at $150. OR SO WE THOUGHT! Upon arriving at the spa I was asked to fill out paperwork whilst tolerating the noxious fumes emanating from the salon area. There a woman was receiving a blowout after what smelled like a full blown quadruple process. Nonetheless, I was willing to let that go. It was my birthday after all and for once we found a babysitter willing to watch our three kids. I was bound and determined to enjoy myself. To start, I'll admit, my massage was pretty good. I've had better but I've been to some of the best spas in the world and this nice young woman had only recently graduated from massage school. Additionally, she had just started working at Tangerine the week prior. I managed my expectations. That being said, she was lovely and clearly had learned a few important lessons before graduation. One being, she didn't force the conversation yet she didn't ignore me either; instead letting me control the ebb and flow of things. (I don't know about you but in addition to basic skills and knowledge of the body I find 'knowing when to shut up' to be the most essential tool of the trade) After my massage, I moved to the room next door for my facial. This was decent as well. Honestly, I was a little disappointed by the lack of information I was given about the products being used and why she had chosen to use them (I inquired after each application) but again I was willing to let this kind of thing go. After all, she too had only started working there recently! Well, that's odd. Has anyone been here for more then a week? I know the college girl behind the counter when we first arrived was new as well, she informed us of that after she asked "what trimester I was" after misreading my paperwork. (I had clearly written I had a baby 3 months ago) As the mask dried on my face my husband popped his head in to the room to ask what I wanted for lunch. He had seen a menu in the hall advertising the "R & R" special's meal choices. I mentioned I thought it was odd that HE was asking me and not one of the employees, but oh well, he'd let them know what i wanted. I let the lady performing my facial know just how hungry I was and she said, "Well, you will be done here in a minute and then you can go get yourself something to eat." Wait a minute... Once I was dressed and had rejoined my husband in the hallway I noticed that the three new employees were huddled in the corner whispering and gesturing. They ushered us to the front of the salon and made us sit for ten minutes before actually taking my order for lunch. I listened as the young woman behind the desk called and placed my order with the restaurant across the street. Then, the person who performed my massage left to go pick up the food. I found it a little odd that she said, "nice meeting you and happy birthday." Was she not coming back with my food? Hmmm. Just then the phone rang. The owner wanted to speak with my husband. I watched his bewildered face as she rattled off the reasons why we could not be given the package we had signed up for...1) There had been a miscommunication;

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